Terms & Conditions

These Terms & Conditions set out the basis on which counselling services are offered by Counselling with Tammie. If you have any questions at all, please feel free to get in touch. A copy of my counselling contract will be made available once we’ve agreed to work together. We’ll go through it together at the start of our work to make sure you fully understand everything and have the chance to ask any questions you may have.

1. Counselling sessions

• Counselling sessions are 50 minutes long, unless we agree otherwise. The standard fee is £50 per session.
• Sessions are available in person or online, depending on your preference and availability.

2. Payment

• Payment is by BACS and your session is confirmed once payment is received. This helps us both feel ready and settled before your appointment.

3. Cancellations & lateness

• If you need to cancel or reschedule a session, please give at least 24 hours notice.
• Cancellations made with less than 24 hours notice may be charged at the full session fee.
• If you arrive late, we’ll still need to finish at the agreed time so I can keep to my schedule. The full fee will still apply.

4. Confidentiality

• Everything you share with me in counselling is treated with care and kept confidential.
• There are rare exceptions, such as if there’s a serious risk of harm to you or someone else, or if I’m legally required to share information. If this ever becomes relevant, I’ll always aim to talk with you about it first.

5. Emergencies & limitations

• Counselling with me is a supportive, ongoing space but it’s not a crisis or emergency service
• If you are in immediate danger, please contact emergency services on 999 or the NHS on 111, or Samaritans on 116 123 available 24/7.

6. Website use

• The information on this website is intended as general guidance and support. It’s not a substitute for professional medical or psychiatric advice.
• While I do my best to keep content accurate and up to date, I can’t guarantee it’s always complete or current.

7. Liability

• To the fullest extent allowed by law, Counselling with Tammie cannot be held liable for any loss, damage, or disruption arising from the use of this website.

7. Contact

For questions about these terms, please feel free to email counsellingwithtammie@gmail.com.

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